SELF-SERVICE KIOSK
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- Self-service Kiosk
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Key Features
The Self-Service Kiosk empowers guests with seamless, autonomous experiences. It enables room booking, check-in, check-out, and payment without requiring front desk assistance. Walk-in guests can book rooms on the spot, reducing congestion and enhancing overall satisfaction.
The self-service kiosk allows guests to conveniently check in, check out, and make payments without waiting in line at the front desk. The system supports booking code scanning, personal information input, room selection, and automatic key card issuance. Additionally, the kiosk integrates multiple payment methods, including credit cards, QR codes, and e-wallets, ensuring fast and secure transactions.
Beyond check-in and check-out, the kiosk provides useful hotel information and access to additional services such as spa, massage, and tour bookings. Guests can make reservations and service requests anytime, even without staff assistance. This enhances the overall guest experience while improving hotel operational efficiency.
Customer Benefits
- Reduced wait times for a seamless hotel experience
- Full control over booking, check-in, and check-out
- Fast and convenient payments with multiple options
- Minimized errors and optimized staff efficiency
- 24/7 availability, ensuring support even during peak hours